Privacy Policy
Effective Date: [01.01.2025]
Welcome to HudumaPortal! Your privacy is important to us, and we are committed to safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you access and use the HudumaPortal platform ("Platform"). By using the Platform, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
Information you provide directly when registering or using the Platform, including:
- Full name
- Email address
- Phone number
- Payment information (e.g., mobile payment numbers, bank details)
- Profile details, such as skills, education, work history, and portfolio
1.2. Non-Personal Information
Information automatically collected when using the Platform, such as:
- IP address
- Browser type and version
- Device type and operating system
- Usage data, including pages visited, features used, and time spent on the Platform
1.3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience. These may include:
- Session cookies for site navigation
- Analytics cookies for tracking and performance monitoring
- Functional cookies for remembering user preferences
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2. How We Use Your Information
We use your information for the following purposes:
2.1. To Provide Services
- Facilitate connections between freelancers and clients
- Process payments securely
- Manage your account and provide customer support
2.2. To Improve the Platform
- Analyze user behavior to enhance features and usability
- Conduct surveys and gather feedback to improve our services
2.3. For Communication
- Send transactional emails, such as job notifications and payment confirmations
- Share updates, promotions, and service announcements (with your consent)
2.4. For Security and Compliance
- Detect and prevent fraudulent activities
- Enforce our Terms and Conditions
- Comply with legal obligations and regulations
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3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following scenarios:
3.1. With Other Users
- Clients may view freelancer profiles, including skills, portfolios, and ratings.
- Freelancers may access project-related information shared by clients.
3.2. With Service Providers
Third-party vendors who assist with payment processing, analytics, marketing, and technical support.
3.3. Legal and Regulatory Requirements
- To comply with laws, regulations, or legal processes.
- To protect our rights, property, and the safety of our users.
3.4. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
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4. Your Privacy Choices
4.1. Access and Update
You can access and update your personal information through your account settings.
4.2. Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe link in emails.
Please note that transactional communications (e.g., payment confirmations) are mandatory.
4.3. Cookies Management
You can disable cookies through your browser settings. However, this may affect the functionality of the Platform.
4.4. Account Deletion
You may request account deletion by contacting us at services@mnadani.tz. We will delete your account and associated data unless retention is required by law.
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5. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
5.1. Security Measures
- Encryption of sensitive data during transmission
- Secure payment processing systems
- Regular monitoring for potential vulnerabilities
5.2. No Guarantee
While we strive to protect your data, no method of transmission over the internet is 100% secure. Use the Platform at your own risk.
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6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
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7. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing your information.
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8. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant updates through the Platform or email. Please review this page periodically for updates.
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10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: services@mnadani.tz
Phone: +255 752 118 496
Address: [Morogoro, Tanzania]
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By using HudumaPortal, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.